Notifications
Autohive keeps you informed about important activity through real-time in-app notifications, mobile push, and email alerts. Some notifications are always on, while others can be configured in your preferences.
Notification preferences
You can manage your notification preferences from your profile settings:
- Click your profile picture in the bottom-right corner.
- Select Preferences.
- Scroll to the Notifications section.
Account alert emails
Toggle Account alert emails on or off to control whether you receive an email when security-related changes occur on your account, such as a password change or two-factor authentication updates.
Plan alert emails
If you are a plan owner, you’ll see an additional Plan alert emails toggle. When enabled, you’ll receive an email when members are added, removed, or have their role changed on the plan.
In-app notifications
Autohive delivers real-time notifications directly in the app while you’re active:
| Event | Where you see it |
|---|---|
| New direct message | Unread badge on the DM in the sidebar |
| New message in a conversation | Unread indicator on the conversation |
| Approval request | Action box in the sidebar |
| Scheduled job completed | Activity in the relevant conversation |
| Workflow completed | Activity in the relevant conversation |
Mobile push notifications
On the Autohive mobile app, you’ll receive push notifications for approval requests. The notification includes the workspace name, tool name, description, and a link to review and approve or reject the action.
Email notifications
The following emails are sent by Autohive. All emails are sent from Autohive support and include both HTML and plain text versions.
Account & security emails
| When it’s sent | |
|---|---|
| Email verification | When you create a new account |
| Password reset code | When you request a password reset |
| Workspace invitation | When you’re invited to join a workspace |
| Account alert | When your password or two-factor authentication changes (if enabled in preferences) |
Plan membership emails
| When it’s sent | |
|---|---|
| Member added | When a member joins the plan (plan owners only, if enabled) |
| Member removed | When a member is removed from the plan (plan owners only, if enabled) |
| Role changed | When a member’s role is updated (plan owners only, if enabled) |
Billing & subscription emails
| When it’s sent | |
|---|---|
| Plan renewal success | When your subscription renews successfully |
| Payment failed | When a subscription payment fails |
| Payment retry failed | When a subsequent payment attempt also fails |
| Payment recovered | When payment succeeds after a previous failure |
| Plan automatically downgraded | When repeated payment failures result in a plan downgrade |
| Plan upgrade confirmation | When you upgrade to a higher plan |
| Plan downgrade scheduled | When a downgrade is scheduled for the end of your billing period |
| Plan downgrade completed | When a scheduled downgrade takes effect |
Credit & top-up emails
| When it’s sent | |
|---|---|
| Manual credit top-up | When you manually purchase additional credits |
| Automatic credit top-up | When auto top-up is triggered due to a low credit balance |