The Autohive Microsoft Teams integration connects your Teams workspace with Autohive’s automation platform, enabling:

  • Channel management - List, search, and discover Teams channels across your organization
  • Message automation - Send automated messages to specific channels for notifications and updates
  • Channel discovery - Find channels by name or search criteria for targeted communication
  • Team communication workflows - Automate routine messages, alerts, and status updates
  • Cross-platform integration - Connect Teams with other tools in your automation workflows

Install the integration

  1. Log in to Autohive and navigate to Your user profile > Connections or Your workspace -> Manage workspace

  2. Locate the Microsoft Teams Integration card and click Connect

    List of integrations in Autohive

  3. Select your Microsoft account and click Choose Account

  4. Review and approve permissions. Autohive requests access to:

    Ensure you approve the permissions required in order for the integration to function as expected.

  5. Confirm installation - you’ll be redirected to Autohive with “Connected” status displayed

Use the integration

You can now use the integration with your agents, workflows and scheduled tasks!

  1. Follow our Create your first agent guide on how to create an agent.
  2. In the ‘Agent settings’, scroll down to the ‘Add capabilities’ section and turn on the Microsoft Teams capability. You can choose what individual Teams capabilities to turn on and off.
  3. Once the settings have been selected, begin prompting the agent of the workflow you’d like to achieve with Autohive and Microsoft Teams!

Available capabilities

Channel Management

  • List Channels: View all Teams channels accessible to your account across the organization
  • Search Channels: Find specific channels using search queries and name matching
  • Get Channel by Name: Locate exact channels by their specific names for targeted operations
  • Channel Discovery: Navigate your organization’s Teams structure efficiently

Message Operations

  • Send Message: Post messages to specific Teams channels with automated content
  • Automated Notifications: Deliver system alerts, status updates, and workflow notifications
  • Scheduled Messaging: Send messages at specific times through Autohive workflows
  • Multi-Channel Broadcasting: Send messages to multiple channels simultaneously

Team Communication Automation

  • Workflow Integration: Connect Teams messaging with other platform integrations
  • Event-Driven Messaging: Send messages triggered by external events or conditions
  • Status Updates: Automate project status, deployment notifications, and system alerts
  • Cross-Platform Coordination: Synchronize Teams communication with other business tools

Key features

Microsoft Graph API Integration

  • Secure access through Microsoft’s official Graph API
  • Enterprise-grade authentication and permission management
  • Respect organizational policies and access controls
  • Seamless integration with Microsoft 365 ecosystem

Channel Discovery and Targeting

  • Efficient channel search across large organizations
  • Name-based channel identification for precise targeting
  • Support for team hierarchies and channel organization
  • Quick access to frequently used channels

Enterprise Communication

  • Support for organizational Teams structures
  • Respect user permissions and access controls
  • Integration with corporate Microsoft 365 accounts
  • Compliance with enterprise security policies

Workflow Automation

  • Event-driven message sending for system notifications
  • Scheduled message delivery for regular updates
  • Integration with other Autohive capabilities for comprehensive workflows
  • Support for complex automation scenarios

Common use cases

Development and DevOps

  • Send deployment notifications to development channels
  • Alert teams about system issues or maintenance windows
  • Share build status and testing results automatically
  • Coordinate release communications across teams

Project Management

  • Deliver project milestone updates to stakeholder channels
  • Send deadline reminders and task notifications
  • Share progress reports with team channels
  • Automate meeting reminders and agenda sharing

Business Operations

  • Broadcast company announcements to general channels
  • Send automated reports to department-specific channels
  • Share metrics and KPI updates with leadership teams
  • Coordinate cross-departmental communications

Customer Support

  • Send support ticket updates to internal teams
  • Share customer feedback with product development channels
  • Alert support teams about high-priority issues
  • Coordinate escalation communications

Teams integration best practices

Message Content Guidelines

  • Keep automated messages clear and professional
  • Include relevant context and actionable information
  • Use appropriate formatting for better readability
  • Avoid spam-like or excessive automated messaging

Channel Targeting

  • Send messages to appropriate channels based on content relevance
  • Respect team preferences for automated notifications
  • Use specific channels rather than general ones when possible
  • Consider channel purposes and guidelines

Frequency and Timing

  • Balance automation with human communication
  • Schedule messages during appropriate business hours
  • Avoid over-posting or flooding channels with automation
  • Allow for manual override of automated messages

Disconnect the integration

Important: Disconnecting stops data synchronization but preserves existing data in both systems.

  1. Navigate to Your user profile -> Connections or Your workspace -> Manage workspace
  2. Find the Microsoft Teams Integration
  3. Click Disconnect and confirm

Data Impact: Existing data remains unchanged in both systems, but sync stops and Autohive loses Teams API access.

Uninstall the app

From Microsoft: Go to your Microsoft 365 admin center > Azure Active Directory > Enterprise applications > Find Autohive and remove access