The Autohive Google Chat integration connects your Google Chat workspace with Autohive’s automation platform, enabling:

  • Message management - Send, read, update, and delete messages with text formatting, mentions, and threading support
  • Space operations - List, create, and manage Google Chat spaces including direct messages, group chats, and named spaces
  • Reaction management - Add and remove emoji reactions to messages for automated engagement and feedback
  • Member operations - List space members with role filtering and pagination for team coordination
  • Thread support - Reply to specific message threads and maintain conversation context in automated workflows
  • Direct messaging - Find or establish direct message conversations with specific users automatically
  • Pagination support - Handle large datasets efficiently with configurable page sizes up to 1000 items

Install the integration

  1. Log in to Autohive and navigate to Your user profile > Connections or Your workspace -> Manage workspace

  2. Locate the Google Chat Integration card and click Connect

    List of integrations in Autohive

  3. Select your Google account and click Choose Account

  4. Review and approve permissions. Autohive requests access to:

    Ensure you approve the permissions required in order for the integration to function as expected.

  5. Confirm installation - you’ll be redirected to Autohive with “Connected” status displayed

Use the integration

You can now use the integration with your agents, workflows and scheduled tasks!

  1. Follow our Create your first agent guide on how to create an agent.
  2. In the ‘Agent settings’, scroll down to the ‘Add capabilities’ section and turn on the Google Chat capability. You can choose what individual Google Chat capabilities to turn on and off.
  3. Once the settings have been selected, begin prompting the agent of the workflow you’d like to achieve with Autohive and Google Chat!

Available capabilities

Space Management

  • List Spaces: Browse all Google Chat spaces you’re a member of including direct messages, group chats, and named spaces
  • Get Space: Retrieve detailed information about specific spaces including properties, settings, and metadata
  • Create Space: Generate new named spaces with custom display names, descriptions, and guidelines
  • Space Filtering: Filter spaces by type to find specific space categories quickly

Message Operations

  • Send Message: Post text messages to spaces with support for @mentions, hyperlinks, and basic formatting
  • List Messages: Browse message history from spaces with date filtering, sorting, and pagination support
  • Get Message: Retrieve detailed information about specific messages including content, sender, and thread data
  • Update Message: Modify previously sent messages by updating text content with change tracking
  • Delete Message: Remove messages from spaces with options for user-only or all-user deletion

Reaction Features

  • Add Reaction: React to messages with emoji including both standard Unicode and custom emoji support
  • List Reactions: View all reactions on specific messages with pagination and emoji filtering
  • Remove Reaction: Delete emoji reactions from messages for dynamic status updates

Member Management

  • List Space Members: Access all members in a space including users and Chat apps with role information
  • Member Filtering: Filter members by role (ROLE_MEMBER, ROLE_MANAGER) for permission management
  • Membership States: View member states including JOINED, INVITED, and NOT_A_MEMBER status

Direct Messaging

  • Find Direct Message: Locate existing direct message conversations with specific users or get details to create new ones
  • User Targeting: Search for DM spaces using user resource names for efficient one-on-one communication

Key features

Comprehensive Messaging Capabilities

  • Text message support with @mentions and user tagging for directed communication
  • Hyperlink formatting for external resources and documentation sharing
  • Thread-aware messaging for organized conversation flows and context preservation
  • Message editing and deletion for content management and error correction

Advanced Space Operations

  • Multiple space type support including named spaces, group chats, and direct messages
  • Space creation with customizable descriptions and community guidelines
  • Threading state management for organized conversation structures
  • Space metadata access including creation time and admin installation status

Flexible Pagination and Filtering

  • Configurable page sizes up to 1000 items for efficient data retrieval
  • Token-based pagination for reliable navigation through large datasets
  • Advanced filtering by space type, member role, emoji type, and timestamps
  • Sorting capabilities for messages by creation time and other criteria

User Authentication Integration

  • OAuth 2.0 authentication with Google’s secure identity platform
  • User-scoped permissions for appropriate access control and privacy
  • Automatic token refresh for uninterrupted service connectivity
  • Respect for Google Chat’s user privacy and permission models

Common use cases

Team Communication Automation

  • Send automated status updates and reports to team spaces with formatted content
  • Create notification systems for project milestones and deadline reminders
  • Distribute meeting summaries and action items automatically to relevant spaces
  • Generate daily or weekly standup reports with team activity summaries

Project Coordination

  • Create dedicated spaces for new projects with descriptions and guidelines automatically
  • Send project updates and progress reports to team spaces on schedule
  • Notify stakeholders about project changes and important decisions
  • Coordinate cross-team collaboration through automated space messaging

Alert and Notification Systems

  • Send system monitoring alerts and incident notifications to operations spaces
  • Create escalation workflows that notify appropriate teams via Google Chat
  • Generate automated error reports and technical alerts with formatting
  • Implement customer feedback notifications to support and product teams

Engagement and Feedback Collection

  • Add emoji reactions to messages for automated acknowledgment and status tracking
  • Track team engagement through reaction analytics and message interaction
  • Implement approval workflows using reaction-based voting mechanisms
  • Collect quick feedback using emoji responses for polls and surveys

Direct Communication Workflows

  • Find or create direct message conversations for personalized notifications
  • Send automated reminders and follow-ups to specific team members
  • Coordinate one-on-one meetings and private discussions programmatically
  • Deliver personalized reports and updates to individual users

Space types and threading

Space Type Categories

  • SPACE: Named spaces for team collaboration and organized discussions with persistent membership
  • GROUP_CHAT: Group conversations for informal team communication and quick coordination
  • DIRECT_MESSAGE: One-on-one conversations for private communication between two users

Threading Features

  • Threaded Spaces: Messages organized in threads for better conversation tracking and context
  • Thread Keys: Reply to specific threads using thread identifiers for organized discussions
  • Message Reply Options: Control thread behavior with fallback or fail options for reliable threading

Space Configuration

  • Display Names: Set clear, descriptive names for spaces to identify purpose and team
  • Descriptions: Provide context and purpose information for space members
  • Guidelines: Establish communication rules and expectations for space participants
  • History State: Control message history visibility for new members joining spaces

Message formatting and features

Text Formatting Support

  • @Mentions: Tag users in messages for directed communication and notifications
  • Hyperlinks: Include clickable links for external resources and documentation
  • Basic Formatting: Use standard text formatting supported by Google Chat’s user messaging

Message Metadata

  • Creation Time: Track when messages were sent for chronological ordering
  • Update Time: Monitor message edits and content changes with timestamps
  • Delete Time: Access deletion timestamps for audit trails and compliance
  • Sender Information: Identify message authors with user details and profiles

Message Operations

  • Update Restrictions: Only messages sent by the authenticated user can be updated
  • Delete Options: Choose between user-only removal or all-user deletion based on needs
  • Thread Context: Maintain conversation flow with thread association and reply tracking
  • Pagination: Efficiently browse large message histories with token-based navigation

Member roles and states

Membership Roles

  • ROLE_MEMBER: Standard space member with basic message and participation permissions
  • ROLE_MANAGER: Space manager with administrative capabilities and member management rights

Membership States

  • JOINED: Active member with full access to space content and features
  • INVITED: Pending member who has been invited but not yet joined the space
  • NOT_A_MEMBER: User who is not part of the space or has left

Member Information

  • User Details: Access member profiles including name, email, and display information
  • Chat Apps: Identify bot and application members in spaces for automation coordination
  • Timestamps: Track membership creation and deletion times for audit and analytics

API integration details

Authentication and Security

  • OAuth 2.0 integration with Google Chat’s official API using platform authentication
  • Secure token management with automatic refresh capabilities for continuous access
  • Encrypted data transmission and storage complying with Google’s security standards
  • User-scoped permissions respecting individual privacy and access controls

Resource Names and Identifiers

  • Resource name format for spaces: spaces/{space_id} for consistent identification
  • Resource name format for messages: spaces/{space_id}/messages/{message_id}
  • Resource name format for reactions: spaces/{space_id}/messages/{message_id}/reactions/{reaction_id}
  • Client-assigned message IDs must start with prefix client- for custom tracking

Data Accuracy and Reliability

  • Real-time data access for current conversation state and message content
  • Consistent data formatting with Google Chat API standards and specifications
  • Error handling and validation for robust automation workflows
  • Reliable pagination and filtering for large dataset management

Disconnect the integration

Important: Disconnecting stops data synchronization but preserves existing data in both systems.

  1. Navigate to Your user profile -> Connections or Your workspace -> Manage workspace
  2. Find the Google Chat Integration
  3. Click Disconnect and confirm

Data Impact: Existing data remains unchanged in both systems, but sync stops and Autohive loses Google Chat API access.

Uninstall the app

From Google: Go to your Google Account settings > Security > Third-party apps with account access > Find Autohive and revoke access