The Autohive Fathom integration connects your Fathom account with Autohive’s automation platform, enabling:

  • Meeting intelligence automation - Access call recordings, transcripts, and conversation analytics from your video meetings
  • Transcript analysis - Retrieve full meeting transcripts with speaker attribution and timestamps for automated analysis
  • Team management - Access team and team member information for collaboration workflows
  • Advanced filtering - Search and filter meetings by date range, participants, domains, and meeting types
  • Conversation data extraction - Extract insights from recorded meetings for CRM updates, reporting, and analytics

Install the integration

  1. Log in to Autohive and navigate to Your user profile > Connections or Your workspace -> Manage workspace

  2. Locate the Fathom Integration card and click Connect

    List of integrations in Autohive

  3. Authorize with Fathom - you’ll be redirected to Fathom’s authorization page

  4. Review and approve permissions. Autohive requests access to:

    • Access to Fathom’s public API endpoints (public_api scope)
    • Read meeting recordings and metadata
    • Retrieve transcripts and conversation data
    • Access team and team member information

    Ensure you approve the permissions required in order for the integration to function as expected.

  5. Confirm installation - you’ll be redirected to Autohive with “Connected” status displayed

Use the integration

You can now use the integration with your agents, workflows and scheduled tasks!

  1. Follow our Create your first agent guide on how to create an agent.
  2. In the ‘Agent settings’, scroll down to the ‘Add capabilities’ section and turn on the Fathom capability. You can choose what individual Fathom capabilities to turn on and off.
  3. Once the settings have been selected, begin prompting the agent of the workflow you’d like to achieve with Autohive and Fathom!

Available capabilities

Meeting Management

  • List Meetings: Retrieve recent meetings recorded by you or shared with your team, with comprehensive filtering options including date ranges, participant domains, meeting types (internal/external), and team filters
  • Advanced Filtering: Filter meetings by recorded user, calendar invitee domains, team names, and creation timestamps for precise meeting discovery
  • Meeting Metadata: Access detailed meeting information including titles, URLs, scheduled times, recording times, participant lists, calendar invitee details
  • Pagination Support: Navigate through large meeting datasets using cursor-based pagination

Transcript Access

  • Get Transcript: Retrieve the full transcript for any recording with speaker attribution and precise timestamps in HH:MM:SS format
  • Speaker Identification: Access speaker names and their corresponding dialogue for conversation analysis
  • Timestamp Precision: Extract specific portions of conversations using timestamp information for targeted insights

Team Operations

  • List Teams: View all teams the authenticated user has access to with creation timestamps
  • List Team Members: Retrieve team member information including names, emails, and creation dates with optional team filtering
  • Team Filtering: Filter meetings and team members by specific team names for organization-wide workflows

Key features

Comprehensive Meeting Intelligence

  • Access to complete meeting recordings and transcripts with speaker identification
  • Advanced search and filtering capabilities across meeting metadata and participant information
  • Real-time meeting data synchronization for up-to-date conversation insights
  • Support for both internal and external meeting types with automatic classification

Conversation Analytics

  • Speaker-attributed transcripts for analyzing conversation patterns and participation
  • Timestamp-precise dialogue extraction for targeted content analysis
  • Action item identification for automated task creation and follow-up workflows
  • CRM integration data for enriching customer and prospect profiles

Enterprise-Grade Access Control

  • Secure OAuth 2.0 authentication with scoped API access
  • Team-based access control for organizational meeting data
  • User-level permissions respecting Fathom’s sharing and privacy settings
  • Pagination support for large meeting datasets and historical analysis

Workflow Automation Features

  • Automated meeting data extraction for reporting and analytics dashboards
  • Integration with CRM systems for automatic meeting note synchronization
  • Real-time triggers for new meeting recordings and transcript availability
  • Customizable meeting filters for targeted workflow automation

Common use cases

Sales Intelligence and CRM Enhancement

  • Automatically sync meeting transcripts to CRM records for comprehensive customer interaction history
  • Extract action items and next steps from sales calls for automated follow-up task creation
  • Analyze customer conversations for sentiment, objections, and buying signals
  • Generate sales call summaries and key takeaways for team sharing and review

Meeting Analytics and Reporting

  • Create weekly or monthly meeting activity reports for teams and individuals
  • Track meeting volume by type (internal vs. external) for productivity analysis
  • Analyze participant engagement patterns and meeting duration trends
  • Generate executive summaries of key customer conversations and insights

Customer Success Automation

  • Monitor customer meetings for escalation signals and satisfaction indicators
  • Automatically extract and categorize customer feature requests and feedback
  • Create knowledge base articles from common questions discussed in support calls
  • Track customer onboarding progress through meeting analysis and action item completion

Team Collaboration and Knowledge Sharing

  • Distribute meeting transcripts and summaries to relevant team members automatically
  • Create searchable meeting archives for organizational knowledge management
  • Extract and share key decisions and action items across collaboration platforms
  • Generate meeting notes and documentation for project management systems

Compliance and Quality Assurance

  • Monitor customer-facing meetings for compliance with company policies and industry regulations
  • Generate audit trails of customer interactions with complete transcripts and timestamps
  • Track adherence to sales processes and communication best practices
  • Create documentation for training and quality improvement initiatives

Advanced conversation intelligence

Transcript Analysis Features

  • Detailed speaker identification with accurate attribution for multi-participant meetings
  • Precise timestamp information for navigating to specific conversation moments
  • Full conversation flow preservation for context-aware analysis
  • Support for multiple transcript languages based on Fathom’s detection

Search and Discovery Capabilities

  • Date range filtering for historical meeting analysis and trend identification
  • Participant-based filtering using email addresses and company domains
  • Team-based organization for department or project-specific meeting discovery
  • Meeting type classification (internal/external) for targeted analysis

Integration and Data Export

  • Seamless CRM integration with automatic contact matching for enriched customer profiles
  • Action item extraction for task management and project tracking system integration
  • Calendar invitee data for attendance tracking and engagement analysis
  • API-driven data access for custom analytics and business intelligence solutions

Disconnect the integration

Important: Disconnecting stops data synchronization but preserves existing data in both systems.

  1. Navigate to Your user profile -> Connections or Your workspace -> Manage workspace
  2. Find the Fathom Integration
  3. Click Disconnect and confirm

Data Impact: Existing data remains unchanged in both systems, but sync stops and Autohive loses Fathom API access.

Remove access

From Fathom: Go to your Fathom account settings > Connected Apps and revoke Autohive’s OAuth access