App and Business Reviews
The Autohive App and Business Reviews integration connects SerpAPI’s review aggregation service with Autohive’s automation platform, enabling:
- App Store reviews - Search iOS apps and fetch reviews from Apple App Store with sorting and pagination
- Google Play reviews - Search Android apps and retrieve reviews from Google Play Store with rating and platform filters
- Google Maps reviews - Search businesses and access customer reviews from Google Maps with location targeting
- Automatic ID resolution - Convert app names or business names to IDs automatically for seamless review retrieval
- Multi-platform support - Access three major review sources through a single API key and unified interface
- Advanced filtering - Sort reviews by recency, helpfulness, rating, or quality score across all platforms
- Pagination support - Fetch multiple pages of reviews efficiently with configurable page limits
Install the integration
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Get your SerpAPI key:
- Go to https://serpapi.com/manage-api-key
- Sign up for a free account or log in
- Copy your API key from the dashboard
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Log in to Autohive and navigate to Your user profile > Connections or Your workspace -> Manage workspace
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Locate the App and Business Reviews Integration card and click Connect
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Enter your SerpAPI key in the authentication field
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Confirm installation - your SerpAPI account will be connected to Autohive
Use the integration
You can now use the integration with your agents, workflows and scheduled tasks!
- Follow our Create your first agent guide on how to create an agent.
- In the ‘Agent settings’, scroll down to the ‘Add capabilities’ section and turn on the App and Business Reviews capability. You can choose what individual capabilities to turn on and off.
- Once the settings have been selected, begin prompting the agent of the workflow you’d like to achieve with Autohive and App and Business Reviews!
Available capabilities
Apple App Store
- Search iOS Apps: Find iOS applications on Apple App Store by name or developer with country-specific results
- Get App Store Reviews: Fetch customer reviews for iOS apps with multiple sorting options including most recent, helpful, favorable, or critical
- Automatic App ID Resolution: Provide app name and automatically resolve to App Store product ID for review retrieval
- Review Pagination: Retrieve multiple pages of reviews with configurable page limits up to 10 pages
Google Play Store
- Search Android Apps: Discover Android applications on Google Play Store by name with customizable result limits
- Get Play Store Reviews: Access customer reviews for Android apps with advanced filtering by star rating and device platform
- Platform Filtering: Filter reviews by device type including phone, tablet, watch, chromebook, and TV platforms
- Rating Filters: Retrieve reviews filtered by specific star ratings from 1 to 5 for targeted sentiment analysis
Google Maps
- Search Places: Find businesses on Google Maps by name and location with comprehensive place information
- Get Google Maps Reviews: Access business reviews with multiple sorting options including quality score, newest first, and rating-based sorting
- Place ID Support: Use Google Maps Place ID or data ID for most reliable review retrieval
- Location Targeting: Search businesses in specific cities and regions with location-based filtering
Key features
Unified Review Aggregation
- Single API key access to three major review platforms for simplified credential management
- Consistent interface across App Store, Play Store, and Google Maps for unified workflow automation
- Automatic ID resolution from app names and business names for user-friendly review access
- Comprehensive error handling with helpful guidance for troubleshooting search failures
Advanced Filtering and Sorting
- App Store sort options including most recent, helpful, favorable, and critical reviews
- Google Play filtering by star rating and device platform for targeted review analysis
- Google Maps sorting by quality score, recency, and rating for relevant review discovery
- Configurable result limits and pagination for efficient data retrieval
Flexible Review Retrieval
- Multiple search methods supporting product IDs, app names, place IDs, and business names
- Country-specific localization for App Store searches with regional review access
- Date-based and relevance-based sorting for finding most useful customer feedback
- Batch review fetching with multi-page pagination up to 10 pages per request
Developer-Friendly Design
- Clear error messages with actionable guidance for failed searches
- Automatic fallback from name-based searches to ID recommendations when needed
- Base64-encoded outputs compatible with file storage and processing workflows
- Consistent response format across all three review platforms
Common use cases
App Reputation Monitoring
- Track customer sentiment across iOS and Android platforms for mobile applications
- Monitor competitor app reviews and ratings for market intelligence
- Aggregate reviews from both app stores for comprehensive feedback analysis
- Generate automated reports on app performance and customer satisfaction trends
Business Review Management
- Monitor Google Maps reviews for multiple business locations and branches
- Track competitor business ratings and customer feedback in local markets
- Aggregate reviews for franchise locations and multi-site businesses
- Generate location-specific review summaries and reputation reports
Competitive Analysis
- Compare app ratings and reviews across competitors in both app stores
- Analyze competitor business reviews across geographic locations
- Track market sentiment and customer preferences in your industry
- Identify feature requests and pain points from competitor reviews
Brand Monitoring and Alerts
- Automate review collection for sentiment analysis and brand health tracking
- Create alert workflows for negative reviews requiring immediate attention
- Monitor review trends and rating changes across all platforms
- Generate periodic review summaries for stakeholder reporting
Customer Feedback Aggregation
- Collect customer feedback from multiple review sources for product development insights
- Analyze common themes and feature requests across app store reviews
- Track customer satisfaction trends over time with historical review data
- Feed review data into business intelligence and analytics systems
Disconnect the integration
Important: Disconnecting stops API access but preserves existing data in both systems.
- Navigate to Your user profile -> Connections or Your workspace -> Manage workspace
- Find the App and Business Reviews Integration
- Click Disconnect and confirm
Data Impact: Existing data remains unchanged in both systems, but sync stops and Autohive loses SerpAPI access.
Remove access
From SerpAPI: You can delete or regenerate your API key in your SerpAPI dashboard at https://serpapi.com/manage-api-key to revoke access for all connected applications